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Guest Services Agent

Please note this position requires relocation to Nunavut

Summary

Reporting to the Hotel Manager, the Guest Services Agent is responsible for assisting with the daily supervision of the front desk, dining room and housekeeping operations. In addition, he/she will work with the manager and other staff to ensure that the front operations are managed at an optimal level.

Qualifications

• Demonstrated knowledge and experience in customer service;
• Proficient in application software – ideally Microsoft Office and POS;
• Ability to operate cash register;
• Basic mathematical skills in adding sales, giving changes, etc;
• Strong customer service skills in greeting customers, determining service expectations and recommending promotions to increase sales;
• Ability to communicate effectively, verbally and in writing in a cross-cultural setting;
• Strong organizational skills;
• Superior interpersonal skills as well as the ability to work independently and as part of a team; • Solid understanding of co-operative principles and philosophies;

Job Summary

Job Type:

Full Time

Location:

Cambridge Bay, NU

Date Posted:

07/10/2020


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